1.1. Customers have the right to withdraw from the purchase within 14 days of receiving the product.
1.2. No reason needs to be provided for the cancellation.
2.1. Products must be returned in their original condition and packaging.
2.2. Return shipping costs are the customer's responsibility unless the product is defective.
2.3. Include the original order number with your return.
3.1. Refunds will be processed within 14 days of receiving the returned product.
3.2. The refund will be issued using the original payment method.
4.1. Customized products cannot be returned unless defective.
4.2. Hygiene products that have been opened or used cannot be returned.
5.1. Defective products should be reported within 48 hours of receipt.
5.2. The Company will cover return shipping costs for defective items.
Last updated: 05.02.2025
Ibrahim Tas
CEO, fynno.no
